1.True story from a Novel Netware SysOp:
caller: "Hello, Is this tech support ? "
Tech: "Yes, It is. How may I help you ?"
caller: "The cup holder on my PC is broken and I am withing my
warranty period. How do I go about getting that fixed ?"
Tech: "Did you say a Cup holder ? "
caller: "Yes ! it is attached to the front of my computer"
Tech: "Please excuse me If I seem a bit stumped, It's because
I am. Did you received this as part of a promotional,
at a trade show ?"
caller: "It came with my computer, I don't know anything about a
promotional, It just has 4X on it."
At this point the tech rep had to mute the caller because he couldn't
stand it He was laughing too high. The caller had been Using the load
drawer of CD-ROM drive as a cup holder and snapped it off the drive.
2.
Why call center guys are paid so much..... PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH.....
.FOR JUST BEING ON THE PHONE. ...? TAKE A LOOK: 1 ) Tech Support : "I need you to right-click on the
Open Desktop." Customer : "Ok." Tech Support : "Did you get a pop-up menu?" Customer : "No." Tech Support : "Ok. Right click again. Do you see a
pop-up menu?" Customer : "No." Tech Support : "Ok, sir. Can you tell me what you
have done up until this point?" Customer : "Sure, you told me to write 'click'
and I wrote 'click'."
3.11). Customer : "You've got to fix my computer.
I urgently need to print document,
but the computer won't boot properly." Tech Support : "What does it say?" Customer : "Something about an error and non-system
disk." Tech Support : "Look at your machine. Is there a
floppy inside?" Customer : "No, but there's a sticker saying there's
an Intel inside." Tech support : @@@@@
